Terms of service

Terms of Service - LLuminAyre Candle Co.

This website is operated by The LLuminAyre Candle Co. LLC. Throughout the site, the terms “we”, “us” and “our” refer to The LLuminAyre Candle Co. The LLuminAyre Candle Co. offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

[Sections 1 through 19 remain unchanged.]


SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@thelluminayre.com.

Our contact information is posted below:

  • Trading Name: The LLuminAyre Candle Co. LLC

  • Email: support@thelluminayre.com

  • Business Address: 957 Ava Lynn Lane, Lawrenceville, GA 30045

  • Phone Number: 470-202-8917

  • Business Registration Number: 24110038

  • VAT Number: Not Applicable (U.S.-based business)


SECTION 21 - EMAIL AND SMS MESSAGING OVERVIEW

By providing your email address and/or phone number when engaging with our Services, you consent to receive communications from The LLuminAyre Candle Co., including promotional emails, order updates, newsletters, and SMS messages related to our products, services, events, and offers.

You may opt out of receiving marketing communications at any time by following the unsubscribe link in the emails or by replying STOP to SMS messages. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders or account.

We respect your privacy and handle your contact information in accordance with our Privacy Policy. Message and data rates may apply for SMS communications depending on your mobile carrier.

If you have any questions or concerns about our email or SMS messaging practices, please contact us at support@thelluminayre.com.


Thank you for choosing The LLuminAyre Candle Co. We appreciate your trust and support.